A Clear Pool-Building Process From First Conversation to First Swim

From pool design, planning, construction, and completion, you will know what happens next, what decisions need to be made, and how your backyard project moves forward.

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Process Promise

Building a Pool Should Not Feel Like a Guessing Game

A custom pool is a major investment in your home and outdoor lifestyle. You should not have to wonder what comes next, who to talk to, or how decisions are being made.

Old Town Custom Pools gives you a clear path from early ideas to finished backyard, so you can move through the process with more confidence and fewer surprises.

What Our Process Is Built Around

Clear Expectations

You understand the steps before the project moves forward.

Guided Decisions

You get help thinking through design, scope, features, and backyard use.

Consistent Communication

You know what is happening and who to contact along the way.

Before You Build

Homeowners Have Questions Before They Are Ready to Build

That is normal. Before starting a pool project, you may be thinking about cost, timing, design, permitting, and whether the builder will communicate clearly once the project begins.

You may be asking:

  • How do we know what will fit our backyard?
  • What should we expect during design and planning?
  • When do we talk about budget?
  • How does permitting work?
  • Who keeps us updated during construction?

Your pool builder should be able to answer those questions early.

Man and woman discussing pool design in a modern kitchen with a laptop.

Why Clarity Matters

When the Process Is Unclear, the Project Feels Bigger Than It Should

A pool project has a lot of moving parts.

  • Design choices
  • Site conditions
  • Budget decisions
  • Permitting
  • Scheduling
  • Construction
  • Inspections
  • Final details

When those steps are not explained, homeowners can feel like they are reacting instead of planning.

Old Town Custom Pools helps make the process easier to understand before work begins, so you can feel more prepared for each stage of your backyard project.

Person using a laptop to design a custom pool with tile samples nearby.

The Solutions

Our Process Is Designed to Keep You Informed

Old Town Custom Pools brings together custom pool design, gunite construction, outdoor living planning, and communication-focused project guidance.

From the first consultation through completion, our goal is to help you understand your options, make confident decisions, and know what comes next.

Start With a Free Consultation
01

Free Pool Consultation

Your project starts with a conversation.

We talk through your property, goals, budget, timeline expectations, and the kind of pool or outdoor living space you want to create.

This is where we learn how you plan to use your backyard, what matters most to you, and what questions you already have.

As a Homeowner:

You get a clearer sense of whether Old Town Custom Pools is the right fit for your project and what the next step may look like.

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02

Property, Lifestyle & Design Discovery

A custom pool should be designed around more than available space.

We look at how your backyard works, how your home connects to the outdoor area, and how you want to use the pool day to day.

This may include family use, entertaining, relaxing, swimming, outdoor cooking, fire features, enclosures, or a more complete backyard plan.

As a Homeowner:

Your pool starts with your lifestyle, property, and priorities instead of a standard template.

03

Concept Planning & Scope Direction

Once we understand your goals, we begin shaping the project direction.

This is where design ideas, features, layout, materials, and outdoor living additions can be discussed in more detail.

The goal is to create a project scope that matches your vision and helps you understand what may affect the investment.

As a Homeowner:

You begin to see how your backyard can come together and what decisions will shape the final plan.

04

Estimate & Project Review

Before moving forward, we review the project scope and estimate with you.

You should understand what is included, what options are being considered, and what factors may influence the final investment.

This step helps reduce confusion before construction planning begins.

As a Homeowner:

You have a clearer view of the project, the scope, and the investment considerations before making a commitment.

05

Permitting & Pre-Construction Preparation

Pool projects require planning before construction begins.

Old Town Custom Pools helps coordinate the required preparation steps, including permitting-related items and project scheduling.

This stage helps make sure the project is ready to move from planning into construction.

As a Homeowner:

You understand what needs to happen before construction starts and how the project is being prepared.

06

Construction Begins

Once the project is ready, construction begins.

Your custom gunite pool moves through the required build stages, with communication along the way so you know what is happening on your property.

Because each project is different, timing may vary based on design, site conditions, inspections, scheduling, weather, and project complexity.

As a Homeowner:

You know the work is moving forward and have clearer expectations during the construction phase.

07

Outdoor Living Details & Finishing Work

The final feel of your backyard depends on more than the pool shell.

This stage may include surrounding hardscapes, outdoor kitchens, firepits, enclosures, finishes, and other details that help the space feel complete.

Old Town helps bring those elements together so your outdoor living area feels connected and usable.

As a Homeowner:

Your backyard begins to look and function like the outdoor space you planned.

08

Final Walkthrough & Project Completion

Before the project is complete, we review the finished space with you.

This is your opportunity to ask questions, understand care basics, and make sure you feel comfortable with your new pool and outdoor living area.

As a Homeowner:

You finish the project with a completed backyard and a clearer understanding of how to enjoy and care for the space.

The Solutions

Clear Communication Is Part of the Build

A pool project should not leave you wondering who to call or what is happening next. Old Town Custom Pools keeps communication central to the experience, so you can feel more informed as your project moves forward.

You Can Expect Communication Around

  • Upcoming steps
  • Key decisions
  • Project scope
  • Scheduling considerations
  • Construction progress
  • Questions that come up along the way
  • Final walkthrough details
Talk Through Your Project
Pool builder discussing with a woman in a modern kitchen, showcasing professional service in Flagler County.

Timeline Factor

What Can Affect
a Pool Project Timeline?

Every custom pool project is different. The timeline can be affected by several factors, including the design, permitting, inspections, weather, site conditions, material selections, outdoor living additions, and project complexity. That is why Old Town Custom Pools focuses on setting expectations clearly before the work begins.

Image of a pool construction process with tools and equipment in the background.

Design Complexity

Custom shapes, spas, water features, and outdoor living additions may affect planning and construction.

Image of a customer service representative with headset and clipboard, representing pool project 's.

Permitting and Inspections

Local requirements can influence when work begins and how the project moves forward.

Image of a checklist and pen, representing planning in pool construction or renovation.

Site Conditions

Access, grading, drainage, soil, and existing structures may affect preparation and build steps.

Image of a calendar and clock icon representing scheduling or planning for pool projects.

Weather and Scheduling

Outdoor construction can be affected by weather, trade coordination, and inspection timing.

Image of a flag icon representing completion or achievement in pool construction.

Finish and Feature Selections

Materials, hardscapes, kitchens, firepits, and enclosures may add steps to the process.

Pool builder measuring a pool edge during construction at Old Town Custom Pools.

Process Difference

A Process Built Around Better Decisions

Custom Before Construction

We start by understanding your property, goals, and lifestyle so the pool can be planned around how you will actually use it.

Gunite Design Flexibility

Gunite construction gives you more freedom in shape, depth, layout, and features, which supports a more personalized backyard plan.

Outdoor Living Planning

Your pool does not exist by itself. We can help you think through hardscapes, kitchens, firepits, enclosures, and surrounding spaces.

Communication-First Experience

You should understand where things stand and what comes next throughout the project.

Gallery

From First Idea to Finished Backyard

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Financing

Planning Your Investment

A custom pool is a meaningful investment in your home and lifestyle. Financing options may help qualified homeowners plan their project with more flexibility.

Old Town Custom Pools can connect you with financing options through our financing partner, so you can better understand what may be possible before moving forward.

Explore Financing Options

Lyon Financial

Simple Application Fast Decisions

Reviews

A Better Process Creates a Better Experience

The finished pool matters. So does the way the project feels while it is happening.

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FAQs

Questions About the Pool-Building Process

We talk through your property, goals, budget, timeline expectations, and the kind of pool or outdoor living space you want to create. This helps us understand your project and explain the next best step.

No. Many homeowners start with a general idea. We can help you think through layout, features, outdoor living options, and what may fit your property.
The timeline depends on design, permitting, inspections, scheduling, weather, site conditions, and project complexity. We explain timing considerations before the project moves forward.
Old Town Custom Pools helps coordinate required planning and permitting-related steps before construction begins.
Communication is part of our process. We help you understand upcoming steps, important decisions, and progress as the project moves forward.
Yes. Old Town Custom Pools can help plan outdoor living features along with your pool so the backyard works as one connected space.
Yes. Financing options are available through a financing partner for qualified homeowners
Start with a free consultation. We will talk through your property, goals, and the type of pool or outdoor space you want to create.
Backyard pool construction site with a concrete shell and surrounding patio under clear,.

Ready to Start With a Clear First Step?

Tell us about your property, your goals, and the kind of pool or outdoor living space you want to create. Old Town Custom Pools will help you understand your options and the next best step.

Get a Free Pool Consultation

No pressure. Just a clear conversation about your pool, your property, and what may be possible.